Contact Urns.com – Fast & Friendly Customer Support
Have questions about urns, engraving, or shipping? Contact our expert team for fast and reliable assistance. Get in touch via email or fill out our form for a quick response.
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How can I track my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at sales@urns.com with your name and order number, and we will look into it for you.
How long does it take to process my order?
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. We do our best to ensure same day shipping when possible.