📧 Contact: sales@urns.com

📅 Order Processing Time

• All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. We do our best to ensure same day shipping when possible.

🚚 United States Shipping Rates

✔ Ground Shipping (5-7 Business Days): FREE

✔ 3-Day Air: $20

✔ 2-Day Air: $30

✔ Overnight Shipping: $50

✔ Overnight Shipping (Morning Delivery): $90

✔ Overnight Shipping (Saturday Delivery): $90

Shipping rates to other countries will be determined once you get to the checkout page, where you will see shipping, duties and taxes.

How do I check the status of my order?When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at sales@urns.com with your name and order number.

Engraved items

We will not send an engraved item out unless we receive a written approval on an email or text message